Service Design

You have product or a service that you would like to make work in a complex ecosystem.

I can help you find and fix the gaps in how people, processes and institutions are connected together to make the service work.

We will look at the numbers, experience and map how value is created in the context of your service, and look for new ways to connect its internal and external building blocks to make it work better for everyone.

At the end you will have tangible business results as the result of a streamlined new service.